Track via your account “Order History” or the tracking link in your shipping email.
Standard shipping takes 5-7 business days; international shipping takes 10-14 days.
Unopened crates can be returned within 30 days for a full refund (excluding shipping).
We accept credit cards (Visa, Mastercard), PayPal, and Apple Pay.
Out-of-stock crates are marked online; we’ll notify you if your order is affected and refund.
Members get 15% off crates, early access to limited editions, and free shipping over $50.
Pre-order ship dates are listed on each product page; we’ll email you when shipped.
Addresses can be edited within 24 hours of ordering; contact support after that.
Yes—every crate and item is officially licensed by anime studios (e.g., Toei, MAPPA).
We automatically combine orders placed within 24 hours to save on shipping costs.
Reach us via a76305841@gmail.com or the “Live Chat” button on our homepage (9 AM-5 PM EST).
Yes—gift cards ($25-$100) are available; use them at checkout, valid for 1 year.
